Making expert consultation accessible anywhere, anytime
Doctors
App Downloads
Monthly Appointments
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App Store Rating
Feature-loaded patient care app to enables users seek doctor advice & treatment online
A bird eye’s view to control & manage Nizcare’s business with the powerful dashboard & analytics
A robust app to help healthcare experts connect with their patients & provide the best care
ChallengeNizcare wanted to offer a simplified way of booking appointments with expert doctors.
SolutionWe provided them with an advanced online appointment booking system. It facilitated their users to book appointments for online consultation instantly, or they could schedule the same as per the requirement. Also, the users could opt for a doctor’s home visit, if required.
ImpactDoctors & patients could connect and communicate seamlessly. And this led to an increase in customer satisfaction by 87%.
ChallengeThe idea was to serve users & doctors with multiple modes of consultation.
SolutionCode Brew developed a robust conversational marketplace, offering three different modes of consultation – Video, Audio & Text. While patients could select the mode of consultation easily, doctors were able to charge them as per the mode selected.
ImpactHaving more options to consult with specialists & doctors, there was seen a boost in a number of users registered with the platform by 72%.
ChallengeOne of the biggest issues was to enable video consultations on different devices.
SolutionWe replaced VoIP calling with a Push Button feature to offer the finest video conferencing experience. Our team of highly skilled testers worked rigorously to create a coherent UX across multiple devices.
ImpactDoctors & patients could connect and communicate seamlessly. And this led to an increase in customer satisfaction by 87%.
ChallengeAnother challenge was to help doctors & specialists manage their appointments.
SolutionCode Brew developed a feature-loaded app for doctors. They could share their real-time availability, get instant appointment notification, accept or reject appointment requests, and manage their patients’ data efficiently, all from one window.
ImpactThe doctors were then able to consult a more number of patients, leading to a nearly 23% increase in appointments made every month..
ChallengeNizcare was facing a problem in retaining & satisfying their customers.
SolutionVarious health packages were offered to boost customer engagement. There was an additional feature offering the second opinion to the patients, in case they were unsatisfied with the first consultation. Moreover, they were a separate feed section and a health guide to allow users to ask their queries, get health updates, etc. from health experts.
ImpactThe health packages & other features encouraged repeat consultations, leading to a boost in ROI by 47%.
ChallengeFor the doctors on the Nizcare’s platform it was quite challenging to manage fees & payments.
SolutionAdding monthly, quarterly & yearly subscription plans, it was made simpler for doctors and other specialists to choose their period of service on the platform. Moreover, they were able to set consultation fees as per the mode selected, health issue & other factors.
ImpactWith multiple plans available, Nizcare was able to retain 92% of the registered doctors & other healthcare specialists..
ChallengeIt was highly essential for Nizcare to be HIPAA compliant.
SolutionCode Brew delivered the most robust & scalable technology solution to launch its online healthcare business. We made sure that all information shared and stored within the system is fully encrypted according to the HIPAA requirements.
ImpactEnforcing the highest standards for security, Nizcare was able to reduce the risk for healthcare fraud completely.
ChallengeNizcare required a one-stop solution to run & manage their healthcare platform.
SolutionWe provided them with a powerful dashboard to keep a bird’s eye view on their online healthcare business. They could track appointment status, payments, packages, subscriptions & other important numbers from one window.
ImpactWith data-driven insights, they were able to make better decisions for their business growth.
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